Welcome

Wearing Philosophy - loose and comfy
Linen Clothing by Anny creates loose comfy wear. Please do not expect fitted clothing from me. My clothing is roomy at waist and hip area with nice flow. If you like my design but prefer a more fitted look you may want to consult a local seamstress for alterations. Because I can’t see you in person and shipping logistics I am unable to do custom alterations.

Regarding Buyer Requests for Suggestions
I try my best to keep my customers in mind when creating new clothing designs, however, I can’t know what will look good on every customer, and as such I’m not able to make suggestions about what might work for you.

How to order
Choose your size and color and leave your basic measurements and height (if required ) in the buyer's message field at check out so I have all your information with your order in one place. This helps to speed up your order.

Turn around
Each garment is handmade by myself. Custom turn around is between 2-4 weeks wait depends on the flow. If you need your order for a certain event, please convo me for possibility.

Can I change your design to something else?
I do not take special orders or alter my designs.

Communication
To ensure your order is fulfilled correctly, please ask all questions in one conversation, multiple conversation threads may result in errors or delays. Please do not use all caps in your correspondence.

All Sales are Final. I do not offer exchanges or refunds.
Read payment policy and refund policy for details

Read my profile
www.etsy.com/people/annyschoo
Read shop policies (scroll down)
www.etsy.com/shop/linenclothingbyanny?ref=pr_shop_more
Etsy buyer policy
www.etsy.com/legal/buyers/
Read my customer reviews
www.etsy.com/shop/linenclothingbyanny?ref=seller-platform-mcnav#reviews
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Read More about my shop
linen clothing by anny is a handmade indie line designed by anny. All pieces are created in a solar powered home based studio. I choose carefully on only eco fabrication and I take pride in creating innovative designs. Thank you all for supporting handmade indie line.
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Sizing:
Two ways to order- made to measure or general size fit.
1. made to measure: Provide your body measurements and height for best fit
(Please note I make comfy linen wear not tailored snug fit. with measurements you provide, I will give proper comfy and shrinkage room for your garment)
2. general size fit: The chart below uses bust measurement as the key fitting guide, if you have larger waist, hip or bicep than regular sizing, please note at buyer's message.
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XS- fit bust 33" / with bust 36" bust room on the garment
S- fit bust 33"-35" / with 38" bust room on the garment
M-fit bust 36"-38" / with 41" bust room on the garment
L- fit bust 39"- 41" / with 44" bust room on the garment
XL- fit bust 42"- 45" / with 48" bust room on the garment
2XL- fit bust 46"- 49" / with 51" bust room on the garment
3XL- fit bust 50"- 52" / with 55" bust room on the garment
4XL- fit bust 53"- 55" / with 58" bust room on the garment
5XL- fit bust 56"- 59" / with 61" bust room on the garment
6XL- fit bust 60"- 62" / with 65" bust room on the garment
( Linen will shrink a little at first wash, I would say 3" extra room on top of your bust is a nice fit. I do have some customers who prefer extra room. Please use your best judgement to choose sizes, each piece is made to order, I do not take return nor refund. If you worry about too snug, order a size up/ you can always have it altered later.
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* if you are ordering dresses or pants, please leave your height for best length fit.*
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Additional Fee
some designs might add extra cost due to your size or request on length. convo for help. I am ALWAYS happy to help you with any questions.
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Rush Order:
Rush order is 50.00 extra fee. Please convo me first to see if the rush order time frame is workable. You may click "contact the shop owner" on the custom listing you are interested to get/ provide color choice/ time frame/ your location and measurements. If it's workable, I will reserve a listing with rush order fee for you. Thanks!
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Pure linen is the best healthy fabric to wear.
Linen itself is nice to feel with natural wrinkles and feel.
It is also the best sweat absorbing fabric. The fiber that is produced from the flax plant has an amazing ability to transfer water.the diameter of the stem can be stretched from two millimeters to one whole meter. This property that is unique to linen can make you feel cool in the summer and warm in the winter. When wearing linen in the summer, the fabric can absorb sweat without becoming moist and can make the wearer feel comfortable and refreshed. The fabric contains the same properties as the plant, and the strong fibers can wick away moisture, allowing the skin to dry off and breathe. The material as well continues to breathe since it can hold this much moisture without becoming wet or heavy. For the wearer, it’s like wearing an air conditioner in your clothing! It is pure bliss on a hot, summer day.
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wash and care:
wash with color like / cold water/ gentle detergent / right after spinning- hang to dry can avoid extra wrinkles.
indian cotton dark colors- wash alone/ add pitch of salt to stable free dye running

Payments

I accept Paypal and Etsy direct check out.

Please note:

All Sales are Final.

For Custom Made Items
I do not issue refunds, all of my pieces are custom made and once I begin to make your piece, the order is final.

If you cancel your order I lose money and time that could be spent on other orders.

If you order something and don't send me your measurements or otherwise correspond with me within 60 days I will offer you a store credit for up to 12 months from the date of the original purchase.

Unfulfilled orders 12 months or older are considered to be abandoned and no store credit will be available.

For Ready to Ship Items
Be sure you understand the measurements or fitting of the item prior to purchase. I do not offer exchanges or refunds.

Regarding Your Order
All items are designed and made by me personally, I don't outsource, use contract labor, or purchase from a 3rd party, if you send something back, I lose the cost of the item, shipping, and all associated fees and will have a hard time selling that item again to another customer.

My heart and soul go into the design and sewing of each piece, please consider this before purchasing, as I am not a typical Internet Retailer that will simply push the merchandise back to a supplier, or write off the item as a loss.

I believe my pieces are unique and will bring you great enjoyment for many years, I look forward to serving you.

Thank you!

Shipping

The shipping label for your package is created through Etsy, once created, Etsy sends you (the buyer) a notification. Please check your email and keep the Etsy notification email that your package has been shipped. Please also be sure to enter your correct address when you order on Etsy.

US and International buyers have different shipping options at checkout.

*Please note that priority mail and express mail only speed up shipping time not the time it takes to make your custom order, please keep this in mind when selecting a shipping method.*

I am not responsible for package damage/loss/ theft, if you feel package theft may be a problem, or your package may be damaged or lost by the postal service or others in your area please select signature confirmation (option 2 for US buyers) to ensure that your package will be delivered to your address where you or someone you trust can sign for the package.

I hand make each custom order, they are one of a kind, and can't be replaced by simply taking another one from the shelf, if you have any concerns about your custom order, please choose the signature confirmation option as I do not offer refunds for packages that are lost stolen or damaged once they have successfully shipped from my location (as indicated by the Etsy shipping notification email).

US Shipping Options
1. Priority Mail with tracking number
2. Priority Mail with signature confirmation
3. Express Mail with tracking number
4. Free US Shipping listing items will be shipped via domestic priority mail. if you need to add signature confirmation or registered mail service, convo for extra cost.

International Shipping Options
1. First Class Air Mail
2. Priority Mail with tracking number
3. Express Mail with tracking number

Customs Duties (Tax)
International Buyers are responsible for Custom Duties (tax) please check with your Postal/Customs service for information about tariffs and duties.

Returns & Exchanges

I don't accept returns, exchanges, or cancellations

But please contact me if you have any problems with your order.

Returns and exchange details

Please BE SURE you want the item before you purchase. I am a one person shop and cannot do refunds nor exchanges. All custom orders are FINAL.
I make comfy linen clothing and they meant to be worn loose. I do not do fitted custom clothing. Please be sure when taking your measurements and choosing sizes.

Additional

Because items are handmade, little imperfection might be possible. Each is made with my heart and sewn with care. If you are very particular with industry finish and standard, handmade items might not be your best choice. Each garment is made with serged hem and careful stitching that you can wash and wear for a long time. I take pride in providing people made one of the kind garments for people who enjoy them. Thank you so much for shopping at linen clothing by anny. ^^
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